Terms of service

These terms form a contract between Reliability Works Ltd and the person or organisation that creates, pays for, or uses a Blob Yard account. You accept them by creating an account, continuing to use the service, or completing a paid Checkout.

You must be at least 18 and able to enter a contract. If you act for an organisation, you confirm that you have authority to bind it. If you are a consumer, nothing in these terms removes rights that the law does not allow us to exclude.

Blob Yard is a private file layer for developer artifacts. It provides web, CLI, API, MCP, and CI workflows for storage, upload, download, sharing, previews, upload inboxes, retention, and audit. Files are intended to remain stored until an authorised owner deletes them or a retention policy removes them. Expiry of a share, inbox, preview, or access capability does not itself delete the stored file.

Give accurate account information, keep sign-in methods and recovery channels secure, and tell us promptly about suspected compromise. You are responsible for account users, roles, connected clients, and activity performed with credentials or capabilities you issue, except to the extent caused by our breach. Do not share a credential beyond its intended user or automation.

Current plans, included storage, seat rules, prices, and material limits are shown on the Pricing page or in an agreed order. Limits apply across the billing account as described there. We may reject operations that exceed a plan, protect the service from abuse, or require a suitable plan. A custom or BYO Storage arrangement applies only when agreed in writing.

Paid plans renew for the billing period shown at Checkout until cancelled. Prices are presented before purchase. Taxes may be added where required. Stripe processes payment and may require additional payment information or authentication. You authorise the recurring charges shown at Checkout and must keep payment details current.

You can cancel renewal through the billing portal. Cancellation normally takes effect at the end of the paid billing period, unless law requires otherwise. Payments are not refundable merely because the service was unused, but we will provide refunds or credits where required by law or expressly agreed.

If you are a consumer with a statutory cooling-off right, you may cancel within 14 days of the contract. By starting a paid plan, you ask us to begin providing the service immediately. If you cancel during that period, we may charge a proportionate amount for service supplied before cancellation where the law permits. Contact contact@reliabilityworks.co.uk to exercise this right. This paragraph does not limit any other statutory remedy.

You keep ownership of files, metadata, instructions, and other content you provide. You grant us and our providers a non-exclusive, worldwide licence to host, copy, transmit, display, and otherwise process that content only as needed to provide, secure, support, and comply with law in relation to the service. The licence ends when the content is deleted, subject to legal retention and expiring recovery copies.

You confirm that you have the rights and permissions needed to provide the content and instruct us to process it. Our handling of personal data is described in the Privacy notice.

You choose recipients, expiry, and scope for shares, upload inboxes, previews, and other capabilities. Anyone who obtains a live capability may be able to use it without a Blob Yard account, so send it carefully and revoke it when no longer needed. You are responsible for having authority to invite uploads, share content, and publish preview material. Public or untrusted HTML must use the isolated preview origin, not the authenticated app origin.

You must not use Blob Yard to:

• store or distribute unlawful content, malware, or material that infringes rights;
• harass, defraud, exploit, impersonate, or invade another person's privacy;
• bypass limits, probe other accounts, disrupt the service, or evade security controls;
• share secrets or personal data without appropriate authority and safeguards; or
• operate a public file-distribution service or use that materially harms Blob Yard.

Blob Yard is not a malware scanner or secret-scanning service. You remain responsible for assessing content and recipients before upload or disclosure.

Automated use is welcome through documented interfaces. Keep tokens, device sessions, CI trusts, and machine credentials narrowly scoped, confidential, and revocable. You are responsible for instructions given to an agent and for reviewing actions it takes with your authority. Do not scrape, reverse engineer, overload, or work around documented controls, except where applicable law gives a right that cannot be excluded.

We may restrict or suspend access where reasonably necessary to address non-payment, unlawful or abusive use, a security risk, material breach, or a legal requirement. Where practical, we will give notice and a chance to fix the issue. We may terminate for an uncured material breach or if continuing the service becomes unlawful.

You may request account deletion in Settings. Deletion may be asynchronous. Before it can start, you must remove other members and cancel pending invitations from workspaces you own, so one account cannot erase data another person still controls. We may retain billing, tax, fraud-prevention, security, or legal records as described in the Privacy notice. Provisions intended to survive termination, including payment, IP, confidentiality, liability, and dispute terms, continue to apply.

We aim to provide a dependable service, but do not promise uninterrupted or error-free availability. Maintenance, provider failures, security incidents, and events outside reasonable control may affect access. We may change or discontinue features where reasonably necessary, with notice for material adverse changes where practical. Keep independent copies required by your own recovery obligations. Blob Yard is not a substitute for a backup or disaster-recovery plan, and metadata recovery cannot recreate missing object bytes.

We and our licensors own Blob Yard, its software, documentation, branding, and service design, excluding customer content. We grant you a limited, non-exclusive, non-transferable, revocable right to use the service and documented clients during the contract. No other rights are transferred. Feedback may be used without restriction or obligation, provided we do not identify you as its source without permission.

Each party must protect the other's non-public information with reasonable care and use it only for this contract. This does not cover information already lawfully known, made public without breach, independently developed, or lawfully received from another source. A party may disclose information when legally required, giving notice where permitted.

We will provide the service with reasonable care and skill. Except for that promise and any term the law implies and does not allow us to exclude, Blob Yard is provided as available. We do not warrant that it will meet every requirement, preserve every file in every circumstance, or detect harmful or confidential material.

Nothing in these terms limits liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, breach of rights that cannot lawfully be limited, or any other liability that law does not permit us to exclude.

For a business customer, neither party is liable for indirect or consequential loss, lost profit, lost revenue, lost business, or lost data. Subject to the previous paragraph, our total aggregate liability arising from the service is limited to the amount the customer paid for Blob Yard in the 12 months before the event giving rise to the claim.

For a consumer, we are responsible for loss or damage that is a foreseeable result of our breach or failure to use reasonable care and skill, but not business losses. Your statutory rights remain unaffected.

If you use Blob Yard for business, you will indemnify us against a third-party claim to the extent it is caused by your unlawful customer content or a deliberate material breach of the Acceptable use section. We must notify you promptly, let you control the defence and settlement, and provide reasonable cooperation. You do not have to cover loss caused by us, and no settlement may admit our fault or impose an ongoing obligation without our consent.

We may update these terms for legal, security, operational, or service changes. We will post the revised terms, change the effective date, and give reasonable notice of a material change before it takes effect where practical. If you do not agree, stop using the service and cancel renewal before the change takes effect. Notices may be sent to the account email or displayed in the service. Send legal notices to contact@reliabilityworks.co.uk.

These terms are governed by the law of England and Wales. The courts of England and Wales have jurisdiction, except that a consumer may have the right to bring a claim in another part of the United Kingdom or in the courts required by mandatory local law.